Events

Cloud Elements supports events via polling or webhooks depending on the endpoint. If you would like to see more information on our Events framework, please see the Event Management Guide.

Supported Events and Resources

Cloud Elements supports both webhooks and polling events for HubSpot CRM.

You can set up events for the following resources:

• Accounts
• Contacts
• Other objects that include created, updated, and deleted data.

Polling

You can configure polling through the UI or in the JSON body of the /instances API call.

Configure Polling Through the UI

For more information about each field described here, see Parameters.

To authenticate an element instance with polling:

1. Complete the [authentication steps(authenticate.html#authenticate-through-the-ui)] up to completing Create Bulk Properties for Migration.
2. To enable hash verification in the headers of event callbacks, click Show Optional Fields, and then add a key to Callback Notification Signature Key.
3. Enable events: Switch Events Enabled on.
4. In Vendor Event Type, select Polling.
5. Add an Event Notification Callback URL.
6. Use the Event poller refresh interval (mins) slider or enter a number in minutes to specify how often Cloud Elements should poll for changes.
7. Select the resources to poll.
8. Advanced users can further configure polling:
   • Click to edit the polling configuration JSON directly.
   • Click to access the poller configuration.
9. Optionally type or select one or more Element Instance Tags to add to the authenticated element instance.
10. Click Create Instance.
11. Provide your HubSpot CRM credentials, and then allow the connection.

After successfully authenticating, we give you several options for next steps. Make requests using the API docs associated with the instance, map the instance to a virtual resource, or use it in a formula template.

Configure Polling Through API

To add polling when authenticating through the /instances API call, add the following to the configuration object in the JSON body. For more information about each parameter described here, see Parameters.

{
"event.notification.enabled": true,
"event.vendor.type": "polling",
"event.notification.callback.url": "<INSERT_YOUR_APPS_CALLBACK_URL>",
"event.notification.signature.key": "<INSERT_KEY>",
"event.objects": "<COMMA_SEPARATED_LIST>",
"event.poller.refresh_interval": "<TIME_IN_MINUTES>"
}

Example JSON with Polling

instance JSON with polling events enabled:

{
  "element": {
    "key": "hubspotcrm"
  },
  "providerData": {
    "code": "<AUTHORIZATION_GRANT_CODE>"
  },
  "configuration": {
    "authentication.type": "oauth2 OR apiKey",
    "oauth.callback.url": "<OAUTH2_ONLY_CALLBACK_URL>",
    "oauth.api.key": "<OAUTH2_ONLY_CONSUMER_KEY>",
    "oauth.api.secret": "<OAUTH2_ONLY_CONSUMER_SECRET>",
    "hubspot.authorization.apikey":"<API_KEY_ONLY_HAPIKEY>",
    "create.bulk.properties": "false",
    "filter.response.nulls": true,
    "event.notification.enabled": true,
    "event.vendor.type": "polling",
    "event.notification.callback.url": "https://mycoolapp.com",
    "event.notification.signature.key": "12345",
    "event.poller.refresh_interval": "5",
    "event.poller.configuration":{
      "accounts":{
        "url":"/hubs/crm/contacts?where=lastmodifieddate='${date}'",
        "idField":"vid",
        "filterByUpdatedDate":true,
        "datesConfiguration":{
          "updatedDateField":"properties.lastmodifieddate",
          "updatedDateFormat":"milliseconds",
          "createdDateField":"properties.createdate",
          "createdDateFormat":"milliseconds",
          "createdCheckTolerance": 10
        }
      }
    }
  },
  "tags": [
    "<Add_Your_Tag>"
  ],
  "name": "<INSTANCE_NAME>"
}

Webhooks

You can configure webhooks through the UI or through API in the JSON body of the /instances API call. First, you must set up webhooks in Hubspot.

Set Up Webhooks

Follow these steps to set up your Hubspot application with the endpoint.

1. Via a web browser, log in to your Hubspot developer account at https://app.hubspot.com/login.
2. In the developer app dashboard select the app that you'd like to send webhooks for.
3. Select the Webhook Subscriptions nav item and then select configure.
4. In the webhook URL field, enter:
   • https://console.cloud-elements.com
5. In the concurrent requests field, leave the default value of 10 and click Save.
6. Next, you'll need to set up individual subscriptions for each object and event type for which you'd like to receive a notification. Do this by clicking Create Subscription.
7. Now, follow the prompts to configure the subscription.

Configure Webhooks Through the UI

For more information about each field described here, see Parameters.

To authenticate an element instance with webhooks:

1. Complete the [authentication steps(authenticate.html#authenticate-through-the-ui)] up to completing Create Bulk Properties for Migration.
2. To enable hash verification in the headers of event callbacks, click Show Optional Fields, and then add a key to Callback Notification Signature Key.
3. Enable events: Switch Events Enabled on.
4. In Vendor Event Type, select Webhooks.
5. Add an Event Notification Callback URL.
6. Optionally type or select one or more Element Instance Tags to add to the authenticated element instance.
7. Click Create Instance.
8. Provide your HubSpot CRM credentials, and then allow the connection.

After successfully authenticating, we give you several options for next steps. Make requests using the API docs associated with the instance, map the instance to a virtual resource, or use it in a formula template.

Configure Webhooks Through API

To add webhooks when authenticating through the /instances API call, add the following to the configuration object in the JSON body. For more information about each parameter described here, see Parameters.

{
"event.notification.enabled": true,
"event.vendor.type": "polling",
"event.notification.callback.url": "<INSERT_YOUR_APPS_CALLBACK_URL>",
"event.notification.signature.key": "<INSERT_KEY>",
"event.objects": "<COMMA_SEPARATED_LIST>"
}

Example JSON with Webhooks

Instance JSON with webhooks events enabled:

{
  "element": {
    "key": "hubspotcrm"
  },
  "providerData": {
    "code": "<AUTHORIZATION_GRANT_CODE>"
  },
  "configuration": {
    "authentication.type": "oauth2 OR apiKey",
    "oauth.callback.url": "<OAUTH2_ONLY_CALLBACK_URL>",
    "oauth.api.key": "<OAUTH2_ONLY_CONSUMER_KEY>",
    "oauth.api.secret": "<OAUTH2_ONLY_CONSUMER_SECRET>",
    "hubspot.authorization.apikey":"<API_KEY_ONLY_HAPIKEY>",
    "create.bulk.properties": "false",
    "filter.response.nulls": true,
    "event.notification.enabled": true,
    "event.vendor.type": "webhooks",
    "event.notification.callback.url": "https://mycoolapp.com",
    "event.notification.signature.key": "12345",
    "event.objects": "Contact,Account"
  },
  "tags": [
    "<Add_Your_Tag>"
  ],
  "name": "<INSTANCE_NAME>"
}

Parameters

API parameters are in code formatting.