Events

Cloud Elements supports events via polling or webhooks depending on the API provider. If you would like to see more information on our Events framework, please see the Event Management Guide.

Supported Events and Resources

Cloud Elements supports polling events and webhooks for WooCommerce.

Polling

You can configure polling through the UI or in the JSON body of the /instances API request .

You can set up polling events for the following resources:

  • customers
  • discounts
  • orders
  • products

Configure Polling Through the UI

For more information about each field described here, see Polling Parameters.

To authenticate an element instance with polling:

  1. Enter the basic information required to authenticate an element instance as described in Authenticate with WooCommerce .
  2. To enable hash verification in the headers of event callbacks, click Show Optional Fields, and then add a key to Callback Notification Signature Key.
  3. Enable events: Switch Events Enabled on. event-enabled-on
  4. Select polling from Event Type.
  5. Add an Event Notification Callback URL.
  6. Use the Event poller refresh interval (mins) slider or enter a number in minutes to specify how often Cloud Elements should poll for changes.
  7. Select the resources to poll.
  8. Advanced users can further configure polling:
    • Click Code Button to edit the polling configuration JSON directly. Configure Polling UI
    • Click Edit Button to access the poller configuration. Configure Polling JSON
  9. Optionally type or select one or more Element Instance Tags to add to the authenticated element instance.

After successfully authenticating, we give you several options for next steps. Make requests using the API docs associated with the instance, map the instance to a virtual data resource, or use it in a formula template.

Configure Polling Through API

Use the /instances endpoint to authenticate with WooCommerce and create an element instance with polling enabled.

To authenticate an element instance with polling:

  1. Construct a JSON body as shown below (see Polling Parameters):

    {
      "element":{
        "key":"woocommercerest"
      },
      "configuration":{
        "store.url": "<WEB_STORE_URL>",
        "oauth.api.key": "<CONSUMER_KEY>",
        "oauth.api.secret": "<CONSUMER_SECRET>",
        "event.notification.enabled": true,
        "event.vendor.type": "polling",
        "event.notification.callback.url": "http://mycoolapp.com",
        "event.notification.signature.key": "<OPTIONAL_SIGNATURE_KEY>",
        "event.poller.refresh_interval": "<minutes>",
        "event.poller.configuration":{
          "contacts":{
            "url":"/hubs/ecommerce/customers",
            "idField":"id",
            "datesConfiguration":{
              "updatedDateField":"date_modified",
              "updatedDateFormat":"yyyy-MM-dd'T'HH:mm:ss'",
              "createdDateField":"date_created",
              "createdDateFormat":"yyyy-MM-dd'T'HH:mm:ss'"
            }
          },
          "discounts":{
            "url":"/hubs/ecommerce/discounts",
            "idField":"id",
            "datesConfiguration":{   }
          },
          "orders":{
            "url":"/hubs/ecommerce/orders",
            "idField":"id",
            "datesConfiguration":{   }
          },
          "products":{
            "url":"/hubs/ecommerce/products",
            "idField":"id",
            "datesConfiguration":{   }
          }
        }
      },
      "tags":[
        "<Add_Your_Tag>"
      ],
      "name":"<INSTANCE_NAME>"
    }
    
  2. Call the following, including the JSON body you constructed in the previous step:

    POST /instances
    
  3. Locate the token and id in the response and save them for all future requests using the element instance.

Example cURL with Polling

curl -X POST \
https://api.cloud-elements.com/elements/api-v2/instances \
-H 'authorization: User <USER_SECRET>, Organization <ORGANIZATION_SECRET>' \
-H 'content-type: application/json' \
-d '{
"element": {
  "key": "woocommercerest"
},
"configuration": {
    "store.url": "<http://mycoolstore.com>",
    "oauth.api.key": "xxxxxxxxxxxxxxxxxx",
    "oauth.api.secret": "xxxxxxxxxxxxxxxxxxxxxxxx",
    "event.notification.enabled": true,
    "event.vendor.type": "polling",
      "event.notification.callback.url": "https://api.cloud-elements.com/elements/api-v2/events/woocommercerest/",
    "event.poller.refresh_interval": "15",
    "event.poller.configuration":{
        "contacts": {
            "url":"/hubs/ecommerce/customers",
            "idField":"id",
            "datesConfiguration":{
              "updatedDateField":"date_modified",
              "updatedDateFormat":"yyyy-MM-dd'\''T'\''HH:mm:ss'\''",
              "createdDateField":"date_created",
              "createdDateFormat":"yyyy-MM-dd'\''T'\''HH:mm:ss'\''"
            }
        }
    }
  },
  "tags": [
    "Docs"
  ],
  "name": "API Instance with Polling"
}'

Polling Parameters

API parameters not shown in Cloud Elements are in code formatting.

Parameter Description Data Type
key The element key.
woocommercerest
string
Name
name
The name of the element instance created during authentication. Body
OAuth API Key
oauth.api.key
The API key or client ID obtained from registering your app with the provider. This is the Consumer Key that you noted in API Provider Setup. string
OAuth API Key
oauth.api.secret
The client secret obtained from registering your app with the API provider. This is the Consumer Secret that you noted in API Provider Setup. string
The Store URL
oauth.callback.url
The url of your WooCommerce Storefront string
Events Enabled
event.notification.enabled
Optional. Identifies that events are enabled for the element instance.
Default: false.
boolean
Event Notification Callback URL
event.notification.callback.url
The URL where you want Cloud Elements to send the events. string
Event poller refresh interval (mins)
event.poller.refresh_interval
A number in minutes to identify how often the poller should check for changes. number
Configure Polling
event.poller.configuration
Optional. Configuration parameters for polling. JSON object
Resource to Poll The polling event configuration of the resource that you will monitor. JSON object
URL
url
The url to query for updates to the resource. String
ID Field
idField
The field in the resource that is used to uniquely identify it. String
Advanced Filtering
datesConfiguration
Configuration parameters for dates in polling JSON Object
Updated Date Field
updatedDateField
The field that identifies an updated object. String
Updated Date Format
updatedDateFormat
The date format of the field that identifies an updated object. String
Created Date Field
createdDateField
The field that identifies a created object. String
Created Date Format
createdDateFormat
The date format of the field that identifies a created object. String
tags Optional. User-defined tags to further identify the instance. string

Webhooks

You can configure webhooks through the UI or in the JSON body of the /instances API request .

Configure Webhooks Through the UI

For more information about each field described here, see Webhook Parameters.

To authenticate an element instance with webhooks:

  1. Enter the basic information required to authenticate an element instance as described in Authenticate with WooCommerce .
  2. To enable hash verification in the headers of event callbacks, click Show Optional Fields, and then add a key to Callback Notification Signature Key.
  3. Enable events: Switch Events Enabled on. event-enabled-on
  4. Select webhook from Event Type.
  5. Add an Event Notification Callback URL.
  6. Optionally type or select one or more Element Instance Tags to add to the authenticated element instance.
  7. Click Create Instance.

After successfully authenticating, we give you several options for next steps. Make requests using the API docs associated with the instance, map the instance to a virtual data resource, or use it in a formula template.

Configure Webhooks Through API

Use the /instances endpoint to authenticate with WooCommerce and create an element instance with webhooks enabled.

To authenticate an element instance with webhooks:

  1. Construct a JSON body as shown below (see Webhook Parameters):

    {
      "element": {
        "key": "woocommercerest"
      },
      "configuration": {
        "store.url": "<WEB_STORE_URL>",
        "oauth.api.key": "<CONSUMER_KEY>",
        "oauth.api.secret": "<CONSUMER_SECRET>",
        "event.notification.enabled":true,
        "event.vendor.type": "webhook",
        "event.notification.callback.url": "<CALLBACK_URL>",
        "event.notification.signature.key": "<OPTIONAL_SIGNATURE_KEY>"
      },
      "tags": [
        "<Add_Your_Tag>"
      ],
      "name": "<INSTANCE_NAME>"
    }
    
    
  2. Call the following, including the JSON body you constructed in the previous step:

    POST /instances
    
  3. Locate the token and id in the response and save them for all future requests using the element instance.

Example cURL with Webhooks

curl -X POST \
  https://api.cloud-elements.com/elements/api-v2/instances \
  -H 'authorization: User <USER_SECRET>, Organization <ORGANIZATION_SECRET>' \
  -H 'content-type: application/json' \
  -d '{
  "element": {
    "key": "woocommercerest"
  },
  "configuration": {
    "store.url": "<http://mycoolstore.com>",
    "oauth.api.key": "xxxxxxxxxxxxxxxxxx",
    "oauth.api.secret": "xxxxxxxxxxxxxxxxxxxxxxxx",
    "event.notification.enabled":true,
    "event.vendor.type": "webhook",
    "event.notification.callback.url": "https://mycoolapp.com/events",
    "event.notification.signature.key": "xxxxxxxxxxxxxxxxxxxxxxxxx"
  },
  "tags": [
    "Docs"
  ],
  "name": "API Instance"
}'

Webhook Parameters

API parameters not shown in the Cloud Elements are in code formatting.

Parameter Description Data Type
key The element key.
woocommercerest
string
Name
name
The name of the element instance created during authentication. Body
OAuth API Key
oauth.api.key
The API key or client ID obtained from registering your app with the provider. This is the Consumer Key that you noted in API Provider Setup. string
OAuth API Key
oauth.api.secret
The client secret obtained from registering your app with the API provider. This is the Consumer Secret that you noted in API Provider Setup. string
The Store URL
oauth.callback.url
The url of your WooCommerce Storefront string
Events Enabled
event.notification.enabled
Optional. Identifies that events are enabled for the element instance.
Default: false.
boolean
Event Type
event.vendor.type
The type of event, either polling or webhook. string
Event Notification Callback URL
event.notification.callback.url
The URL where you want Cloud Elements to send the events. string
tags Optional. User-defined tags to further identify the instance. string