Error Codes

Errors are never fun. To save you time we took a list of error codes from our service providers and normalized them. If a response returns a message that includes a specific detail about the method call, we send our normalized error code along with any additional data included in the body of the message. Below is a sample message from a service provider that would be included with our normalized error code.

   "message": "Failed to upload file. File with the same name already exists. Change the name of the file you're uploading or set the overwrite query parameter to true.",
   "requestId": "53dbca9430045c016b46566c",
   "providerMessage": "Item with the same name already exists"

We provide the following normalized error codes:

Response Code Error
200 OK – Everything worked as expected.
400 Bad Request – Often due to a missing request parameter.
401 Unauthorized – An invalid element token, user secret and/or org secret provided.
403 Forbidden – Access to the resource by the provider is forbidden.
404 Not found - The requested resource is not found
405 Method Not Allowed – Incorrect HTTP verb used, e.g., GET used when POST expected.
406 Not Acceptable – The response content type does not match the “Accept” header value.
409 Conflict – A resource being created already exists.
415 Unsupported Media Type – The server cannot handle the requested Content-Type.
500 Server Error – Something went wrong on the Cloud Elements server.