Salesforce is a Customer Success Platform. When you provision an instance, your app will have access to the different functionality offered by the Salesforce platform.
Optionally, you may provision an instance to specific features like Marketing Cloud, CRM and Salesforce Files. Below are examples of each method.
Query Parameters:
apiKey– the key obtained from registering your app with the provider
apiSecret – the secret obtained from registering your app with the provider
callbackUrl – the URL that you supplied to the provider when registering your app, state – any custom value that you want passed to the callback handler listening at the provided callback URL.
Description: The result of this API invocation is an OAuth redirect URL from the endpoint. Your application should now redirect to this URL, which in turn will present the OAuth authentication and authorization page to the user. When the provided callback URL is executed, a code value will be returned, which is required for the Create Instance API.
Example cURL Command:
curl -X GET
-H 'Content-Type: application/json'
'https://api.cloud-elements.com/elements/api-v2/elements/sfdcservicecloud/oauth/url?apiKey=fake_salesforce_api_key&apiSecret=fake_salesforce_api_secret&callbackUrl=https://www.mycoolapp.com/auth&state=sfdc'
Response:
{
"element": "sfdcservicecloud",
"oauthUrl": "https://login.salesforce.com/services/oauth2/authorize?response_type=code&client_id=fake_salesforce_api_key&client_secret=xyz789&scope=full%20refresh_token&redirect_uri=https://www.mycoolapp.com/auth&state=sfdcservicecloud"
}
Handle Callback from the Endpoint: Upon successful authentication and authorization by the user, the endpoint will redirect to the callback URL you provided when you setup your application with the endpoint, in our example, https://www.mycoolapp.com/auth. The endpoint will also provide two query string parameters: “state” and “code”. The value for the “state” parameter will be the name of the endpoint, e.g., “sfdcservicecloud” in our example, and the value for the “code” parameter is the code required by Cloud Elements to retrieve the OAuth access and refresh tokens from the endpoint. If the user denies authentication and/or authorization, there will be a query string parameter called “error” instead of the “code” parameter. In this case, your application can handle the error gracefully.
To provision your Salesforce Element, use the /instances API.
Below is an example of the provisioning API call.
Description: An Element token is returned upon successful execution of this API. This token needs to be retained by the application for all subsequent requests involving this element instance.
A sample request illustrating the /instances API is shown below.
HTTP Headers:
Authorization: User <INSERT_USER_SECRET>, Organization <INSERT_ORGANIZATION_SECRET>
This instance.json file must be included with your instance request. Please fill your information to provision. The “key” into Cloud Elements Salesforce is “sfdcservicecloud”. This will need to be entered in the “key” field below depending on which Element you wish to instantiate.
{
"element": {
"key": "sfdcservicecloud"
},
"providerData": {
"code": "<Code_On_The_Return_URL>"
},
"configuration": {
"oauth.callback.url": "https://www.mycoolapp.com/auth",
"oauth.api.key": "<Insert_Client_ID>",
"oauth.api.secret": "<Insert_Client_Secret>"
},
"tags": [
"<Add_Your_Tag>"
],
"name": "<Insert_Instance_Name>"
}
Here is an example cURL command to create an instance using /instances API.
Example Request:
curl -X POST
-H 'Authorization: User <INSERT_USER_SECRET>, Organization <INSERT_ORGANIZATION_SECRET>'
-H 'Content-Type: application/json'
-d @instance.json
'https://api.cloud-elements.com/elements/api-v2/instances'
If the user does not specify a required config entry, an error will result notifying her of which entries she is missing.
Below is a successful JSON response:
{
"id": 123,
"name": "test",
"token": "3sU/S/kZD36BaABPS7EAuSGHF+1wsthT+mvoukiE",
"element": {
"id": 39,
"name": "Salesforce.com",
"key": "sfdcservicecloud",
"description": "The Salesforce.com allows you to deliver revolutionary Service Cloud automation functionality, such as account and contact creation, from anywhere, anytime, on any device.",
"active": true,
"deleted": false,
"typeOauth": true,
"trialAccount": false,
"configDescription": "If you do not have a Salesforce.com account, you can create one at <a href="http://www.salesforce.com" target="_blank">Salesforce.com Signup</a>",
"signupURL": "http://www.salesforce.com"
},
"provisionInteractions": [],
"valid": true,
"eventsEnabled": true,
"disabled": false,
"maxCacheSize": 0,
"cacheTimeToLive": 0,
"cachingEnabled": false
}
Note: Make sure you have straight quotes in your JSON files and cURL commands. Please use plain text formatting in your code. Make sure you do not have spaces after the in the cURL command.
Provision an instance to Marketing Cloud functions only. Use the following JSON, the key value (sfdcmarketingcloud instead of sfdcservicecloud) is the only difference in the JSON in the first example.
curl -X GET
-H 'Content-Type: application/json'
'https://api.cloud-elements.com/elements/api-v2/elements/sfdc/oauth/url?apiKey=fake_salesforce_api_key&apiSecret=fake_salesforce_api_secret&callbackUrl=https://www.demonstrab.ly/home&state=sfdcmarketingcloud'
Response:
{
"element": "sfdcmarketingcloud",
"oauthUrl": "https://login.salesforce.com/services/oauth2/authorize?response_type=code&client_id=fake_salesforce_api_key&client_secret=xyz789&scope=full%20refresh_token&redirect_uri=https://www.demonstrab.ly/home&state=sfdc"
}
Create Instance JSON:
{
"element": {
"key": "sfdcmarketingcloud"
},
"providerData": {
"code": "<Code_On_The_Return_URL>"
},
"configuration": {
"oauth.callback.url": "https://www.demonstrab.ly/home",
"oauth.api.key": "<Insert_Client_ID>",
"oauth.api.secret": "<Insert_Client_Secret>"
},
"tags": [
"<Add_Your_Tag>"
],
"name": "<Insert_Instance_Name>"
}
Provision an instance to Service Cloud functions only. Use the following JSON, the key value (sfdc instead of sfdcservicecloud) is the only difference in the JSON in the first example.
curl -X GET
-H 'Content-Type: application/json'
'https://api.cloud-elements.com/elements/api-v2/elements/sfdcservicecloud/oauth/url?apiKey=fake_salesforce_api_key&apiSecret=fake_salesforce_api_secret&callbackUrl=https://www.demonstrab.ly/home&state=sfdc'
Response:
{
"element": "sfdc",
"oauthUrl": "https://login.salesforce.com/services/oauth2/authorize?response_type=code&client_id=fake_salesforce_api_key&client_secret=xyz789&scope=full%20refresh_token&redirect_uri=https://www.demonstrab.ly/home&state=sfdc"
}
Create Instance JSON:
{
"element": {
"key": "sfdc"
},
"providerData": {
"code": "<Code_On_The_Return_URL>"
},
"configuration": {
"oauth.callback.url": "https://www.demonstrab.ly/home",
"oauth.api.key": "<Insert_Client_ID>",
"oauth.api.secret": "<Insert_Client_Secret>"
},
"tags": [
"<Add_Your_Tag>"
],
"name": "<Insert_Instance_Name>"
}
Provision an instance to Documents functions only. Use the following JSON, the key value (sfdcdocuments instead of sfdcservicecloud) is the only difference in the JSON in the first example.
curl -X GET
-H 'Content-Type: application/json'
'https://api.cloud-elements.com/elements/api-v2/elements/sfdcdocuments/oauth/url?apiKey=fake_salesforce_api_key&apiSecret=fake_salesforce_api_secret&callbackUrl=https://www.demonstrab.ly/home&state=sfdcdocuments'
Response:
{
"element": "sfdcdocuments",
"oauthUrl": "https://login.salesforce.com/services/oauth2/authorize?response_type=code&client_id=fake_salesforce_api_key&client_secret=xyz789&scope=full%20refresh_token&redirect_uri=https://www.demonstrab.ly/home&state=sfdcdocuments"
}
Create Instance JSON:
{
"element": {
"key": "sfdcdocuments"
},
"providerData": {
"code": "<Code_On_The_Return_URL>"
},
"configuration": {
"oauth.callback.url": "https://www.demonstrab.ly/home",
"oauth.api.key": "<Insert_Client_ID>",
"oauth.api.secret": "<Insert_Client_Secret>"
},
"tags": [
"<Add_Your_Tag>"
],
"name": "<Insert_Instance_Name>"
}
The content in the configuration section or nested object in the body posted to the POST /instances or PUT /instances/{id} APIs varies depending on which element is being instantiated. However, some configuration properties are common to all elements and available to be configured for all elements. These properties are -
event.notification.enabled: This property is a boolean property, and determines if event reception (via webhook or polling) is enabled for the element instance. This property defaults to false.event.vendor.type: When event.notification.enabled property is set to true, this property determines the mechanism for Cloud Elements to use to receive or fetch changed events from the service endpoint. The supported values are webhook and polling. Most elements support one mechanism or the other, but some elements, e.g., Salesforce.com support both mechanisms. This property is optional.event.notification.type: This property can be used to determine how an event notification should be sent to the consumer of the element instance, in most cases your application. Currently, webhook is the only supported value for this property. This means that when an event is received by the element instance, it will get forwarded to the provided event.notification.callback.url via a webhook to you. This property is optional.event.notification.callback.url: As mentioned above, the value of this property is an http or https URL to which Cloud Element will post the event for consumption by your application. This property is optional.filter.response.nulls: This property defaults to true, i.e., it's boolean property, and determines if null values in the response JSON should or should not be filtered from the response returned to the consuming application. By default, all null values are filtered from the response before sending the response to the consuming application.