Welcome to the Salesforce Service Cloud Element

At a Glance

In order to create a connection to Salesforce the following steps are required:

1. Set up the endpoint
2. Call the GET /elements/sfdcservicecloud/oauth/url with your Salesforce API key and secret
3. Call the POST /instances API to instantiate your Salesforce connected app

In Depth

The Salesforce Element is a collection of resources providing a pre-built integration into a service endpoint. RESTful methods (POST, GET, PUT, PATCH, DELETE) are used to interact with these resources (accounts, contacts, files) regardless of the type of APIs (SOAP or REST) provided by the endpoint. Elements leverage Cloud Elements API Manager platform services including authentication, data transformation, and event management. The API is built to allow you to create a functional application or integration quickly and easily.

All API calls to Cloud Elements should be made to the https://api.cloud-elements.com/elements/api-v2 base domain. Requests are authorized with an Organization and User secret, as well as, an Element token. We use many standard HTTP features, like HTTP verbs, which can be understood by many HTTP clients. JSON will be returned in all responses from the API, including errors. The APIs are designed to have predictable, straightforward URLs and to use HTTP response codes to indicate API errors.

Get started by setting up the endpoint.